Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information — name, email address, phone number, country of residence
• Account information — username, password, and profile details when you register on our portal
• Course and training data — courses enrolled in, progress, certifications earned, session attendance
• Professional information — CV, qualifications, certifications, work experience (when submitted for placement support)
• Payment information — billing details when purchasing courses (processed securely by third-party payment providers)
• Communication data — messages sent to us via WhatsApp, email, or contact forms
• Technical data — IP address, browser type, device information, and usage data collected automatically when you visit our website

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our courses, portal, and services
• Process your enrolment and manage your student account
• Send you session reminders, course updates, and important notifications
• Match you with relevant job opportunities through our placement support service
• Share your profile with hiring partners (only with your explicit consent)
• Respond to your enquiries and provide customer support
• Send you information about new courses, services, and events (you may opt out at any time)
• Improve our website, courses, and services
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Hiring partners — only when you submit your CV for placement support and only for the purpose of employment opportunities
• Training partners and institutes — when you are enrolled in a programme delivered in partnership with an external organisation
• Service providers — third-party tools we use to operate our business, including Zoom (video conferencing), Firebase (authentication and database), and Google Workspace (email and storage)
• Legal authorities — when required by law or to protect the rights and safety of UniCybers and our users

4. Data Storage and Security

Your data is stored securely using Google Firebase, hosted on Google Cloud infrastructure. We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. If you close your account, we will delete or anonymise your personal data within 90 days, unless we are required to retain it by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the personal data we hold about you
• Right to correction — request correction of inaccurate or incomplete data
• Right to deletion — request deletion of your personal data
• Right to withdraw consent — withdraw consent for marketing communications at any time
• Right to data portability — request your data in a machine-readable format
• Right to object — object to processing of your personal data in certain circumstances

To exercise any of these rights, please contact us at training@unicybers.online

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use:

• Essential cookies — required for the website to function
• Analytics cookies — to understand how visitors use our website
• Preference cookies — to remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. Third-Party Services

Our website and services use the following third-party platforms, each with their own privacy policies:

• Google Firebase — authentication and database (policies.google.com/privacy)
• Zoom — video conferencing for live sessions (zoom.us/privacy)
• Google Workspace — email and file storage (policies.google.com/privacy)
• Discord — community platform (discord.com/privacy)
• WhatsApp — communication and enquiries (whatsapp.com/legal/privacy-policy)

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

10. International Data Transfers

UniCybers is headquartered in India and serves students globally. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for all international data transfers in compliance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on this page with a revised date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: